[ Legal / Privacy Policy ]
Privacy Policy
How Stelaxis UK Ltd handles personal information received through this website. The website has no accounts and no advertising or analytics cookies, and its enquiry form prepares an email in your own mail application.
1. Introduction and scope
This Privacy Policy explains how Stelaxis UK Ltd handles personal information received through stelaxis.com (the “Site”) and in correspondence that starts there.
It does not cover a trading relationship, partner onboarding, the product sandbox or an Edge deployment. Separate arrangements may apply to those; consult the notice provided by the relevant organisation.
2. Who we are
Stelaxis UK Ltd (“Stelaxis”, “we”, “us” or “our”) is the controller of the personal information described in this Policy. You can contact us at legal@stelaxis.com or at 86–90 Paul Street, London, England, EC2A 4NE.
3. Information we collect
The Site does not require an account. Its enquiry form does not submit or store anything itself: it prepares an email in your own mail application, and we receive only what you choose to send.
| Category | What this includes | Source |
|---|---|---|
| Enquiries | Name, company, work email, operating region, markets or workflows, expected volume, typical order size, current providers and your message. | You, when you send the email the enquiry form prepares |
| Correspondence | Your contact details and the content of emails you send to our markets, legal, careers or complaints addresses, and our replies. | You |
| Job applications | Your CV and other information you send to our careers address. | You |
| Technical information | IP address, browser and device information, and request logs. | Our hosting and security providers, when you visit the Site |
4. How and why we use it
| Purpose | Lawful basis |
|---|---|
| Respond to enquiries and discuss our products | Our legitimate interests in responding to and developing business relationships, or steps you ask us to take before entering into a contract |
| Consider job applications | Steps you ask us to take before entering into a contract, and our legitimate interests in recruiting |
| Operate, secure and improve the Site | Our legitimate interests in running a secure and reliable website |
| Meet legal, regulatory and compliance obligations | Compliance with a legal obligation |
We do not use information from the Site for automated decision-making that has legal or similarly significant effects on you.
6. International transfers
Some of our service providers may process personal information outside the UK. Where they do, we rely on UK adequacy regulations or appropriate safeguards recognised under UK data protection law.
8. Retention
We keep personal information only for as long as needed for the purpose it was collected for, including to meet legal, regulatory and compliance requirements.
9. Security
We use appropriate technical and organisational measures to protect personal information. No transmission over the internet is completely secure. Never send passwords, private keys or other access credentials by email.
10. Children
The Site is intended for institutions and professionals. It is not directed at children, and we do not knowingly collect their personal information.
11. Third-party links and AI assistants
The Site links to other websites, including the product sandbox and third-party AI assistants. An AI assistant link opens that service with a pre-written question about Stelaxis. Each service's own privacy notice applies to what you do there, and we do not receive information from those services about your use of them.
12. Your rights
Depending on the applicable law and processing, you may have rights to access, correct or erase personal information, restrict or object to its use, or receive it in a portable form. Where processing relies on consent, you may withdraw that consent. Contact us using the details below to exercise a right or ask a privacy question.
You can also raise a concern with the UK Information Commissioner's Office or the relevant data protection authority in your jurisdiction.
13. Changes to this policy
We will publish any update to this Policy on this page with a new “last updated” date.
14. How to contact us
Stelaxis UK Ltd
86–90 Paul Street, London, England, EC2A 4NE
legal@stelaxis.com